Technical Field Specialist
Há 1 mês
Company Overview: With 75 years of history, Efacec is a leading innovator across the globe, operating in sectors that shape society and impacting millions of people. We have a strong presence in Portugal and globally, with operations in 13 countries and sales in over 86 countries.
About the Role: We are seeking an experienced Technical Field Specialist to join our After-Sales team at our Maia Site. As a key member of our team, you will be responsible for delivering high-quality technical assistance, performing preventive and corrective maintenance on products, and collaborating with internal stakeholders to resolve technical issues.
Responsibilities:
- Provide timely and effective technical support to customers, ensuring their products operate as expected
- Conduct regular site visits to perform maintenance and repairs, minimizing downtime and improving overall efficiency
- Collaborate with internal teams to identify and address technical issues, implementing solutions to prevent future problems
- Maintain accurate records of customer interactions, including issue resolutions and follow-up activities
Requirements:
- Secondary education completed (preferably with a technical or professional qualification)
- Strong knowledge of electricity, electronics, and automation principles
- Familiarity with IT systems from a user's perspective
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
What We Offer: As a Technical Field Specialist at Efacec, you will enjoy a competitive salary of €45,000 per year, plus access to our comprehensive training program, Mast3r Academia, and opportunities for professional growth and development. You will also receive permanent access to our medical and nursing services, making us one of the top employers in the industry.
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