Enterprise ServiceNow Transformation Lead

Há 5 dias


Lisboa, Lisboa, Portugal Conspicuous Tempo inteiro

Conspicuous is a leading global IT consultancy seeking an experienced ServiceNow Solution Lead to drive strategic development and optimisation of the ServiceNow platform.

The successful candidate will oversee the implementation, configuration, and continuous improvement of the platform, leading a team dedicated to optimising ServiceNow to support business objectives.

Key Responsibilities:

  • Platform Architecture: Design and implement a scalable and secure ServiceNow platform aligning with current and future needs.
  • Team Leadership: Manage and develop a team of technical experts to deliver exceptional service and results.
  • Stakeholder Collaboration: Work closely with stakeholders to ensure the platform meets business requirements and supports digital transformation initiatives.
  • Best Practices: Drive adoption of ITIL best practices and enterprise service management processes.
  • Platform Operations: Oversee platform operations, licensing compliance, and vendor relationships.

What We're Looking For:

  • Proven experience as a ServiceNow Architect or team leader.
  • Expertise in ServiceNow ITSM, CSM, and HRSD platforms.
  • Familiarity with ITIL best practices and enterprise service management processes.
  • ServiceNow certifications (Administrator, Developer, or Implementation Specialist) highly desirable.
  • Leadership skills and experience managing technical teams.
  • Knowledge of NowAssist AI advantageous.
  • Excellent communication and collaboration skills, with proficiency in English.

Benefits:

  • A competitive compensation package of up to €70k (including bonus).
  • Opportunities for professional growth and development.
  • The chance to shape the future of enterprise service management within a dynamic and globally respected organisation.

Why Conspicuous?

  • A leading global IT consultancy with a strong reputation for delivering innovative solutions.
  • A collaborative and dynamic work environment.
  • The opportunity to work on high-profile projects and contribute to the company's success.


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