Digital Logistics Quality Expert

Há 4 horas


Porto, Porto, Portugal Phiture Tempo inteiro

Kuehne+Nagel's mission is to drive digital innovation for global customers by developing new products, e-solutions, and services aligned with our strategy. You will be part of a dynamic team shaping our digital logistics processes.

Your Role

As the IT Quality & Compliance Manager, you will oversee quality management, information security, data protection, and GxP in our IT Product Portfolio to meet customer requirements, particularly in regulated industries. You will collaborate with leadership and development teams to apply relevant standards, ensuring high-quality and compliant IT solutions.

  • Develop and enforce common quality standards across the System Development Life Cycle.
  • Stay updated on regulations and work closely with globally distributed units (Information Security, Data Protection, QSHE, and Pharma & Healthcare) to optimize team performance in meeting customer and regulatory requirements.
  • Identify quality and compliance issues in IT Product Portfolios and provide support, advice, and coaching to enhance Business Units/Operations and product development teams' quality and compliance levels.
  • Serve as a trusted expert for all quality-related matters and assist in customer meetings and audits.
  • Design and lead internal awareness and training programs for quality standards.
  • Offer guidance and mentorship to development team members working in quality management or compliance.
  • Advise on process documentation.
Your Skills and Qualifications

To excel in this role, you should possess:

  • PRACTICAL EXPERIENCE IN APPLYING IT QUALITY MANAGEMENT EFFECTIVELY THROUGHOUT A SYSTEM DEVELOPMENT LIFE CYCLE.
  • WORKING WITH MANAGEMENT SYSTEMS, IDEALLY FOR QUALITY AND INFORMATION SECURITY, INCLUDING HANDLING AUDITS, DOCUMENTATION REQUIREMENTS, AND COMPLIANCE REPORTING (E.G. ISO 9001, ISO 90003:2018, OR ISO 27001).
  • GOOD UNDERSTANDING OF COMPLEX ENTERPRISE SOFTWARE SOLUTIONS, BOTH SELF-DEVELOPED AND COMMERCIAL OFF-THE-SHELF, WITH A STRONG FOCUS ON QUALITY, INFORMATION SECURITY, AND DATA PROTECTION.
  • EXPERIENCE IN AUDITING IT PROCESSES.
  • ABILITY TO COMMUNICATE COMPLEX CONTEXTS ON DIFFERENT LEVELS OF MANAGEMENT.
  • ABILITY TO TEACH AND TRAIN PEOPLE.
  • WILLINGNESS TO LEARN FROM EACH OTHER AND SHARE KNOWLEDGE AND EXPERIENCE TO IMPROVE THE QUALITY LEVEL OF THE ORGANIZATION.
  • KNOWLEDGE OF EXISTING REGULATION IN THE PHARMACEUTICAL INDUSTRY (FDA 21 CFR PART 11 AND 820, EU GMP ANNEX 11), AS WELL AS EXPERIENCE IN COMPUTERIZED SYSTEM VALIDATION (CSV) METHODOLOGIES AND PROCESSES (PREFERABLY BASED ON THE GAMP5 FRAMEWORK), IS BENEFICIAL.
Why Join Us

You will have a direct impact on shaping the future of logistics and IT. Our team is comprised of experts driving innovation in the IT industry worldwide. We offer flexible working hours, mobile working arrangements, and a culture that values teamwork, continuous learning, and diversity. As an employee at Kuehne+Nagel, you will enjoy a custom-made career through individual planning and supervision. You will also receive many work-life balance offerings and supplementary health insurance.


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