Danish Language Specialist
Há 6 dias
Job Description
We are looking for a skilled and experienced Danish Language Specialist - Customer Care to join our team at Teleperformance Portugal. As a customer care specialist, you will play a crucial role in ensuring customer satisfaction by providing exceptional support and assistance to customers in Denmark.
Responsibilities- Respond to customer inquiries via phone, email, and chat
- Provide product information and resolve customer complaints
- Work closely with cross-functional teams to resolve customer issues
- Maintain accurate records of customer interactions and resolve escalations efficiently
- Native-level Danish language proficiency, both written and spoken
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Familiarity with CRM systems and customer service software
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