Revenue Expansion Professional

Há 5 dias


Lisboa, Lisboa, Portugal Unicef Portugal Tempo inteiro
Our Mission
At UNICEF Portugal, our mission is to create a world where every child has a fair chance to thrive. We are driven by the values of Care, Respect, Trust, Integrity, Accountability, and Sustainability, and we are committed to making a lasting difference for children.

Job Description
The Customer Growth Specialist will play a critical role in supporting our Customer Success team, driving donor expansion, upsells, and renewals within our subscription-based business. This role requires a proactive, customer-focused professional with strong relationship-building and communication skills, as well as a sales-oriented mindset with a focus on customer satisfaction and retention.

Key Responsibilities
  • Gather and share customer insights to influence product development and improvements.
  • Advocate for customer needs and provide feedback to internal teams on potential areas of improvement.
  • Analyze donor data and behavior patterns to predict expansion opportunities.

Benefits
We offer a range of benefits, including a hybrid work model with flexibility, a sustainable office environment, additional vacation days, and a special day off for your birthday. You will also have opportunities for professional growth within a dynamic team.

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