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Customer Support Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Social media platforms and customer support go hand in hand.

About the Role:

We are seeking a highly motivated Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing top-notch customer service to our clients, while working with prestigious worldwide brands.

As a key member of our team, you will play a vital role in maintaining accurate data input of consumer inquiries, questions, and feedback on the customer services database.

Your mission as a Customer Support Agent is to support our client's activities offering the best quality service to their customers.

About Our Ideal Candidate:
  • You possess excellent communication skills in Spanish (C2 Level or Native) and good knowledge of English (B1 level).
  • You have experience or contact with clients, and strong listening and empathy skills.
  • You are available to work in rotating shifts and maintain a typing speed of 20 words per minute.
About the Benefits:
  • We offer private health insurance after 6 months of contract signature (in addition to the standard insurance).
  • Airport pick-up and administrative assistance with your registration in Portugal.
  • Reimbursement of your flight expenses.
  • Accommodation in one of our company's shared apartments.
  • Free Portuguese lessons, sports activities, and more.