Senior Documentation Specialist

2 semanas atrás


Porto, Porto, Portugal Alongside Tempo inteiro

Job Summary

We are seeking an experienced Senior Documentation Specialist to join our team at Alongside, a leading company in the technology sector. This is a key role that requires a detail-oriented individual with expertise in creating clear, concise, and user-friendly documentation.

About the Role

The successful candidate will be responsible for translating complex technical concepts into accessible content for diverse audiences, ranging from developers to end-users. They will work collaboratively with cross-functional teams, including engineers, developers, and product managers, to ensure accurate and effective documentation.

Key Responsibilities

  • Creating high-quality documentation for software development, system architecture, and other technical projects;
  • Developing and maintaining technical documentation, including user manuals, API documentation, and system guides;
  • Collaborating with engineering teams to understand complex technical concepts and develop documentation that meets their needs;
  • Reviewing and editing documentation to ensure accuracy, consistency, and clarity;
  • Providing training and support to internal stakeholders on documentation best practices and tools.

Requirements

To be successful in this role, you will need:

  • A strong understanding of IT concepts, including networking, software development, system architecture, DevOps, cloud computing, and cybersecurity;
  • Hands-on experience with tools like JIRA, Confluence, Git, and Markdown for documentation;
  • Familiarity with programming languages such as Python, Java, or C# (optional based on expertise);
  • Understanding of APIs and their documentation using tools like Postman or Swagger;
  • Expertise in creating various technical documents, such as user manuals, API documentation, system guides, whitepapers, FAQs, and knowledge base articles;
  • Ability to distill complex technical details into clear, understandable language for different audience levels;
  • Strong editing and proofreading skills to ensure content accuracy and consistency.

Benefits

This is an excellent opportunity to join a dynamic team and contribute to the success of Alongside. We offer a competitive salary of $85,000 per annum, plus additional benefits, including health insurance, retirement plan, and paid time off.



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