Senior Documentation Specialist
2 semanas atrás
Job Summary
We are seeking an experienced Senior Documentation Specialist to join our team at Alongside, a leading company in the technology sector. This is a key role that requires a detail-oriented individual with expertise in creating clear, concise, and user-friendly documentation.
About the Role
The successful candidate will be responsible for translating complex technical concepts into accessible content for diverse audiences, ranging from developers to end-users. They will work collaboratively with cross-functional teams, including engineers, developers, and product managers, to ensure accurate and effective documentation.
Key Responsibilities
- Creating high-quality documentation for software development, system architecture, and other technical projects;
- Developing and maintaining technical documentation, including user manuals, API documentation, and system guides;
- Collaborating with engineering teams to understand complex technical concepts and develop documentation that meets their needs;
- Reviewing and editing documentation to ensure accuracy, consistency, and clarity;
- Providing training and support to internal stakeholders on documentation best practices and tools.
Requirements
To be successful in this role, you will need:
- A strong understanding of IT concepts, including networking, software development, system architecture, DevOps, cloud computing, and cybersecurity;
- Hands-on experience with tools like JIRA, Confluence, Git, and Markdown for documentation;
- Familiarity with programming languages such as Python, Java, or C# (optional based on expertise);
- Understanding of APIs and their documentation using tools like Postman or Swagger;
- Expertise in creating various technical documents, such as user manuals, API documentation, system guides, whitepapers, FAQs, and knowledge base articles;
- Ability to distill complex technical details into clear, understandable language for different audience levels;
- Strong editing and proofreading skills to ensure content accuracy and consistency.
Benefits
This is an excellent opportunity to join a dynamic team and contribute to the success of Alongside. We offer a competitive salary of $85,000 per annum, plus additional benefits, including health insurance, retirement plan, and paid time off.
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