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Guest Room Maintenance Coordinator

2 semanas atrás

Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

Guest Room Maintenance Coordinator Job Description:

This role is responsible for ensuring the highest standards of cleanliness and guest satisfaction are maintained in all guest rooms and public areas.

Main Responsibilities:

  • Coordinate the activities of the housekeeping staff to ensure all tasks are completed to the highest standard.
  • Conduct regular inspections of rooms and common areas to identify areas for improvement.
  • Develop and implement strategies to improve guest satisfaction and reduce room rates.
  • Collaborate with other departments to address guest needs and requests efficiently.
  • Manage and resolve any issues or complaints related to the cleanliness and maintenance of rooms or common areas.

Requirements:

  • Minimum 2/3 years of experience in a similar role.
  • High level of Portuguese and good English language proficiency.
  • Hospitality degree or equivalent experience.
  • Strong leadership, personnel management, and decision-making skills.
  • Quality and customer service oriented.

About Us:

Meliá Hotels International S.A. (Meliá) is a global hospitality company that operates over 370 hotels in more than 40 countries. Our mission is to deliver exceptional guest experiences while creating long-term value for our stakeholders.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work with a global hospitality leader.