Application Support Engineer

Há 7 dias


Lisboa, Lisboa, Portugal Decskill Tempo inteiro

We are committed to promoting diversity and inclusion in our organization. Our goal is to create a work environment where everyone feels valued and respected.

About Decskill

Decskill was founded in 2014 with a focus on delivering value through knowledge and talent. We emphasize the importance of our team's development and well-being.

Main Areas of Operation
  • Decskill Talent: We empower our team to address digital transformation challenges faced by our clients.
  • Decskill Boost: We equip our team with the latest tools and methodologies to optimize Time-to-Market and deliver innovative solutions.
  • Decskill Connect: We collaborate closely with clients to implement and manage IT infrastructures that generate long-term value.

We seek a Support Engineer (German speaker) to join our team in Lisbon.

Required Skills
  • Language Skills: English and German (spoken & written)
  • Experience in Helpdesk/Application Support
  • Incident management tools (e.g. Servicenow)
  • Root-Cause analysis, log-file handling, problem solving
  • Data security & IAM/Access management knowledge
  • Active Directory experience in user management/access management
  • Problem solving & research skills
  • Data handling & analysis (e.g. batchfile uploads, cross check data)
  • SQL queries knowledge
  • Microsoft Excel & Office (strong Excel skills)
  • Communication skills with client & other teams
  • ITIL certification/knowledge


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