Accounts Receivable Specialist
3 semanas atrás
We are seeking a highly skilled and detail-oriented Accounts Receivable Clerk to join our team at Teleperformance Portugal. As a key member of our finance team, you will be responsible for processing and applying incoming payments, reconciling payments received with outstanding invoices, and investigating and resolving discrepancies in a timely manner.
Key Responsibilities:- Process and apply incoming payments accurately to customer accounts and their transfer to general accounting
- Check outstanding amounts and customer solvency, block and unblock orders following the manager's guidance
- Reconcile payments received with outstanding invoices
- Investigate and resolve discrepancies in a timely manner
- Bank reconciliation and bank administration
- Interact with customers to address billing inquiries and resolve outstanding issues
- Provide excellent customer service while maintaining a professional and courteous demeanor
- Collaborate with sales and customer service teams to ensure customer satisfaction
- Monitor and manage overdue accounts
- Implement effective collection strategies to minimize outstanding receivables
- Collaborate with internal stakeholders to resolve payment issues and disputes
- Prepare regular reports on accounts receivable status
- Analyze data to identify trends and recommend process improvements
- Contribute to month-end and year-end closing activities
- Carry out legal, fiscal, and social monitoring
- Support continuous improvement initiatives in finance processes
- Education: Bachelor's degree in finance, accounting, or related field preferred
- Experience: 2+ years of relevant experience in accounts receivable or finance
- Language Skills: Proficiency in English; additional European languages are a plus
- Technical Skills: Strong proficiency in Microsoft Excel and ERP systems
- Communication Skills: Excellent verbal and written communication skills
- Detail-oriented with a focus on accuracy
- Proactive problem solver with a can-do attitude
- Ability to work collaboratively in a team environment
- Strong organizational and time-management skills
Teleperformance Portugal is a leading provider of customer experience solutions, with a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. We are a multicultural, highly skilled, and deeply knowledgeable team, with over 12,000 employees from 111 nationalities, providing services in 35 languages. Join us and find your place at Teleperformance Portugal.
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