Spécialiste des relations client en finance
Há 3 dias
L'avenir de la finance est en constante évolution et nous recherchons un expert pour aider les clients à se adapter à ces changements.
Nous sommes une entreprise leader dans les services numériques, avec une équipe multiculturelle et orientée objectif. Nous offrons une opportunité unique pour construire une carrière solide dans l'une des meilleures entreprises du Portugal.
En tant que spécialiste des relations client en finance, vous serez chargé de fournir des informations claires sur les produits et les services, de gérer les demandes des clients et de clarifier leurs doutes. Vous travaillerez dans un environnement dynamique et varié, avec des standard de qualité très élevés.
Découvrez nos avantages
- Lieu de travail – Lisbonne – l’une des meilleures villes et des plus ensoleillées pour vivre en Europe
- Support d’expatriation complet (billet d’avion pour le Portugal, chambre gratuite dans l’un de nos appartements en colocation)
- Un billet annuel à destination de votre pays d’origine (au sein de l’Europe)
- Assurance Santé dès le premier jour dans l’entreprise
- Opportunités de certifications et de formations continues
- Programme de Refer a Friend avec des primes attractives
- Rendez-vous médicaux gratuits au sein de l’entreprise, activités sportives et de responsabilités sociales, fêtes internes incroyables, festivals, ateliers et bien plus encore
Ce dont vous aurez besoin
- Qualifications académiques minimales
- Expérience professionnelle en centre de contact dans le secteur bancaire (de préférence)
- Capacité à travailler dans un centre de service à haut volume et à rythme soutenu
- Excellentes compétences en matière de communication et d’argumentation
- Orientations client, qualité et résultats
- Capacité d’écoute et de gestion des conflits avec responsabilité, proactivité et esprit d’équipe
- Capacité de gestion de système informatiques basiques orientés à l’utilisateur
Nous estimons que le salaire approximatif pour cette position sera de 25 000 euros par an.
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