Customer Service Representative

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we're seeking a skilled Customer Service Representative to join our team in Lisbon. As a Technical Customer Advisor, you will play a vital role in delivering exceptional customer experiences for some of the world's most progressive brands.

Your Responsibilities:

  1. Provide timely and effective support to customers through various communication channels.
  2. Assist users with pre-sales, general inquiries, and technical support issues.
  3. Adapt the brand's voice and tone for interactions on private and public channels.
  4. Maintain excellent customer satisfaction by responding in a friendly and professional manner.
  5. You will work in a multicultural environment alongside a diverse team.

Requirements:

  1. You are a native Dutch speaker and have a good level of English.
  2. You are motivated and committed to your work.
  3. You have no trouble writing in Dutch.
  4. You are a team player willing to work with many nationalities.
  5. Sales/commercial background is a plus.
  6. Previous experience in customer service or credit recovery is a plus.

Benefits:

  1. A competitive salary package.
  2. Opportunity to work with well-known brands.
  3. Fully paid training and professional development.
  4. A multicultural and international environment.
  5. Chance to collaborate with some of the biggest brands in the industry.


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