Credit Risk Analyst

2 semanas atrás


Braga, Braga, Portugal Ttec Tempo inteiro
About the Role

As an English speaking Credit Risk Analyst at TTEC, you will be a key player in delivering exceptional customer experiences. Working remotely in Poland, you will be part of a dynamic global team that values humanity and technology.

Responsibilities
  1. Monitor customer accounts to ensure timely payments, correct cash application, account reconciliation, and match-ups.
  2. Research and respond to customer inquiries regarding credit holds, credit line availability, collection/past due issues, and account reconciliation.
  3. Analyze financial data and credit reports to evaluate the creditworthiness of potential and existing customers and define appropriate credit limits.
  4. Establish credit limits and payment terms for customers based on their creditworthiness and payment history.
Requirements
  • 6 months experience in customer service, back office administration, or collections.
  • Ability to read, write, and speak English at the native language level.
  • Strong analytical skills, responsiveness, and results orientations.
  • Attention to detail and exceptional work ethic.
  • A quiet workspace in your home free of distractions and reliable high-speed internet connection.
What We Offer
  • A competitive base salary of approximately $45,000 per year, plus performance bonus opportunities.
  • A supportive environment for career growth and professional development.
  • An inclusive culture and community-minded organization that encourages giving back.
  • A global team of curious lifelong learners guided by our company values.
  • A healthy benefits package including PTO, tuition reimbursement, health, and wellness incentives.

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