Hotel Guest Liaison

1 semana atrás


Lisboa, Lisboa, Portugal Pestana Hotel Group Tempo inteiro

We are looking for a talented and experienced Front Office Agent to join our team at Pestana Hotel Group. As a key member of our front office team, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable stay.

**Responsibilities**

You will be responsible for:

  • Greeting guests and assisting with check-in and check-out procedures.
  • Providing excellent customer service and responding to guest queries and requests.
  • Working collaboratively with other members of the front office team to achieve common goals.
  • Ensuring that quality standards are met consistently.

**Requirements**

  • Previous experience in a similar role in a 4-star hotel is highly desirable.
  • Excellent communication skills in French and English.
  • Ability to work as part of a dynamic team.
  • Flexible regarding work schedules.

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