Cloud Operations Leadership Position

Há 6 dias


Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

At SAP, we foster a culture of collaboration and shared passion to drive progress. Our company's purpose is to build the foundation for tomorrow and create a workplace that values diversity, flexibility, and alignment with our purpose-driven work.

We are seeking an experienced people manager to lead our young and motivated Solutions Management & Operations (SMO) team in Portugal, supporting SAP's internal business solutions. This role involves:

Key Responsibilities

  • Executing the IT Operations Cloud strategy to support the team's hybrid operations journey.
  • Driving the SMO strategy, portfolio, and innovation topics as part of the leadership team.
  • Collaborating with stakeholders to establish and extend the network with customers, helping the team develop its trusted advisor role.
  • Leading agile principles to achieve more self-organization in the team, aligned with the strategy of delivery units within CPIT.
  • Shaping the future of SMO, addressing the demand of a DevOps organization.
  • Setting goals and direction, developing team members, and ensuring colleagues operate in a high-performance zone.
  • Creating an environment conducive to resilient and secure operations.
  • Managing resources, resolving issues, and escalating management, ensuring defined SLAs & KPIs for operations and seamless operation across time zones.
  • Acting as the Portugal site lead for employees reporting to other SMO line managers in Germany.
  • Supervising the trainee program for young talents.

About You

  • A minimum of 5+ years' experience working with global teams in a leadership role, with a required background on cultural sensitivity.
  • Ideal candidates have expertise in guiding a team through dynamic settings with rapidly evolving technology.
  • A proven track record of 5+ years' experience in SAP basis & cloud technology, preferably with experience in hybrid operations.
  • Experience with agile methodologies and ability to develop and lead a self-organized team.
  • Excellent interpersonal verbal & written communication skills in English language.
  • Strong customer, result, and execution focus.
  • Self-confidence & competency working under high pressure, making critical decisions, interacting with senior management.

What We Offer

  • An estimated annual salary range of $120,000 - $180,000, depending on location and experience.
  • A highly collaborative, caring team environment with a strong focus on learning and development.
  • Recognition for individual contributions and a variety of benefit options.
  • A chance to bring out your best at SAP.

SAP is proud to be an equal opportunity workplace and an affirmative action employer. We believe in unleashing all talent and creating a better and more equitable world.



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