Systems Revenue Operations Leadership Position
Há 11 horas
Company Overview
Mission-driven organization empowering economies and people globally. Mastercard powers secure, simple, smart, and accessible electronic payments.
Salary
$120,000 - $180,000 per year, based on location and experience.
Job Description
We're seeking a strategic leader for our Services team, driving revenue growth through data-driven technologies and innovation.
About the Role
The Director of Revenue Systems Operations will lead initiatives to improve usability, increase business efficiencies, and deliver enhancements to operational systems. This includes execution of adoption campaigns, implementation of data improvement efforts, reporting, testing updates, and training initiatives.
Key Responsibilities
- Lead technology initiatives and product ownership of our current tech stack that support Revenue Operations.
- Ensure adoption, usability, and best practice development are incorporating partnering with the Business and Technology stakeholders that both use and maintain these systems.
- Investigate and resolve issues, concerns that are impacting proper recognition of revenue or billing and ensure proper governance structure to manage regularly.
- Conduct periodic Quality Control checks and Data Audits.
- Lead platform maintenance initiatives and enhancements as defined in the operations roadmap for integrations and system improvements building technical requirements based on business needs.
Required Skills and Qualifications
- BS/BA degree or combination of experience and formal education.
- Exhibits strong strategic leadership in the area of Revenue systems operations producing positive business impact.
- Demonstrates strong knowledge of customer service standards, processes and tools.
- Demonstrates ability to lead projects related to CRM, ERP and other operational systems (Oracle, Salesforce.com, Billing, etc.).
- Strong verbal and written communication skills along with the ability to present to senior stakeholders.
- Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Access and Visio a plus.
- Proven team player with excellent interpersonal skills.
- Detail driven and results oriented.
- Ability to work independently and maintain confidentiality.
- Keen analytical and proven problem-solving skills.
About Us
At Mastercard, we innovate every day to make a more connected world – A World Beyond Cash.
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