Floor Supervisor

3 semanas atrás


Lisboa, Lisboa, Portugal Four Seasons Hotels and Resorts Tempo inteiro
About Four Seasons

Four Seasons is a global leader in luxury hospitality, driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Location

Our Hotel in Lisbon is a stunning example of Portuguese architecture, blending art-deco sensibilities with an updated Louis XVI style. Located in the heart of the city, our Hotel offers breathtaking views of the rolling hills and brightly tiled exteriors. After exploring the city's iconic landmarks, guests can indulge in a Michelin-starred gastronomic experience at CURA restaurant.

About the Role

We are seeking a highly skilled Floor Supervisor to join our Housekeeping team in Lisbon. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and maintenance in our Hotel.

Key Responsibilities
  1. Inspect the work of Room Attendants and House Attendants, ensuring all standards are met and providing training and coaching as needed.
  2. Schedule work to be done daily, monitoring each Room Attendant's progress and coordinating work orders in assigned sections.
  3. Monitor the performance of Linen Runners, ensuring sufficient supplies are available on guest floors and checking cleanliness of corridors, stairwells, elevators, and Linen Closets.
  4. Inform the Maintenance team of any maintenance issues and anticipate guest needs, responding promptly to concerns and requests.
  5. Assist with responsibilities and duties in the absence or heavy volume in public areas, back of the house, Spa, and Laundry.
Requirements
  • At least 2 years of experience in a luxury Housekeeping department with proven professional experience.
  • High level of attention to detail, strong work ethic, and excellent communication skills.
  • Strong leadership skills, ability to provide feedback to employees and management, and strong follow-through.
  • Authorization to work in an European country.
  • Reading, writing, and oral proficiency in Portuguese and English.
What We Offer
  • Competitive Salary, wages, and comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.

We are looking for individuals who share our commitment to delivering exceptional guest experiences and building a successful career with Four Seasons. If you are passionate about hospitality and have a strong work ethic, we encourage you to apply for this exciting opportunity.


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