Application Support Specialist for Wealth Management IT Solutions
Há 7 dias
About the Job
Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. Its three main activities are Domestic Markets and International Financial Services (covered by Retail Banking & Services) and Corporate & Institutional Banking, serving two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860.
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group. With delivery centers in Mumbai and Chennai, it serves as a global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations, and Finance Shared Services.
Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain, and evolve IT applications tailored to specific needs of BNP Paribas Wealth Management business users.
Main Activities:
- Provide technical support to system and application-related issues on WINDOWS/Linux environments used by Wealth Management domains.
- Develop and implement automation scripts using UNIX shell scripting/Powershell/Python to automate server/service/process restarts and other day-to-day tasks.
- Create and modify Autosys jobs.
- Review and create application support knowledge articles.
- Ensure production deliverables align with bank standards and best practices.
Key Responsibilities:
- Analyze system logs and identify potential infrastructure and application-related issues.
- Work in 24/7 production support, including shifts, weekends, and public holidays.
- Support on-call incidents outside regular business hours.
- Maintain service quality and availability through monitoring, alerting, and reporting.
- Apply ITIL processes to improve service quality.
Requirements:
- Bachelor's degree.
- At least 3 years of experience in IT, with a mix of infrastructure and application support experience.
- Experience working with Linux, Windows, Middleware (WAS/Tomcat), and Production Support.
- Familiarity with networking and storage concepts.
- Knowledge of Oracle, MS SQL database, SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket, and ELK.
- Cloud experience is beneficial.
Salary Range: €45,000 - €65,000 per annum.
Benefits:
- Competitive salary package.
- A range of benefits, including health insurance, pension plan, and employee assistance program.
- Opportunities for career growth and professional development.
Location: Portugal.
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