Technical Application Support Specialist
Há 1 mês
At Alter Solutions, we are seeking an experienced Technical Application Support Specialist to join our team. This role is integral in maintaining and optimizing the applications crucial to banking operations.
About the RoleWe require a strong technical and analytical expert who possesses a solid foundation in IT service management, problem-solving, and an understanding of banking environments.
- Provide first- and second-level support for banking applications, ensuring stability, availability, and performance.
- Analyze and escalate unresolved cases as necessary to L3 teams or vendors, minimizing disruption to banking operations.
- Implement and adhere to ITIL frameworks, including incident, change, and problem management.
- Perform SQL queries to analyze, identify, and resolve issues related to application data and performance.
The ideal candidate will have:
- Application Support L1/L2 experience.
- ITIL expertise.
- SQL proficiency.
We offer an estimated annual salary range of €60,000 - €80,000, depending on qualifications and experience. Benefits include opportunities for professional growth and development, flexible working hours, and a dynamic work environment.
Language RequirementsCandidates must be fluent in French (C1+) and English (B2+).
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