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Application Technical Specialist
Há 1 mês
About the Role
We are seeking an Application Technical Specialist to join our team in Lisbon. As a key member of our multicultural team spread across over 50 countries, you will have the opportunity to work with one of the leading players in banking globally.
Responsibilities:
- Monitoring application status and infrastructure server resources
- Responding to incoming phone calls or ITSM support/incident tickets
- Tracking requests on the ticketing system and updating task progress
- Assessing request priority and collaborating with key stakeholders
- Performing technical analysis, planning, and execution of tasks
- Defining tactical solutions to resume processes efficiently
- Contributing to incident root cause identification and escalation path engagement
- Aiding internal end-users and external clients through communication
About Us
Dellent Consulting offers a supportive environment with a culture of proximity and transparency. Our team values growth opportunities and provides constant feedback to help you develop professionally. We also offer health insurance and remote onboarding process.
Compensation Package
The estimated salary for this position is around €60,000 per annum, commensurate with experience and qualifications. This figure may vary based on factors such as location, skills, and performance.
