Customer Service Agent for International Public Associations

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role:
Social Media Representative for Public Associations is a customer-facing role supporting political, governmental or similar associations. Your tasks will include providing consultancy, training, and support for clients regarding products and financial or operational questions. Additionally, you will identify opportunities for general optimization and use related tools (Salesforce, Excel, etc.).

Key Responsibilities:
- Support public associations through social media representation
- Provide consultancy, training, and support for clients
- Identify opportunities for optimization and implement changes
- Utilize related tools for efficient operation

Requirements and Expectations:
- Native level of German and at least B2-C1 level of English
- Previous experience in customer service and social media marketing
- Ability to provide pre and post-sales support for all products
- Knowledge of the value and impact that a good customer experience can create
- Attentive listener, comfortable and skillful at communicating with people
- Energetic, innovative, and working proactively at a fast pace

What's in it for You:
- Type of contract: yearly or 6-month contract, renewable
- Working hours: rotating shifts (5 days/week, 8h/day, Mon-Fri 7 AM - 7 PM)
- Salary conditions*: including free accommodation and private health insurance

About Us:
Blu Selection is a multinational organization that provides sales and customer service solutions. Our company values career development, language skills, and social integration. We are looking for a dedicated professional to join our international team and contribute to our success.



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