Automotive Customer Service Representative in Lisbon
2 semanas atrás
Job Summary
Your responsibilities and impact as a Automotive Customer Support will be:
- Providing professional customer service solutions over the phone, live chat, and emails
- Troubleshooting any malfunctions in the digital services
- Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
- Guaranteeing clients satisfaction and a high level of quality
- Ensuring and participating in the success of the department
What we are looking for
- You are a native German speaker with excellent English
- You have an affinity or interest in the automotive industry
- You have a strong customer focus and are always ready to help
- You are highly reliable, adaptable, and a fast learner, and you have strong problem-solving skills
- You are able to work in fast-paced environments and have a professional attitude
- You are a real team player and enjoy working in multicultural environments
What's in it for you?
- A full-time job, 40 hours a week
- Including free accommodation (shared flat, all bills included): 950-1030€ gross/month
- Excluding accommodation: 1300-1400€ gross/month
- Relocation Package for International Candidates:
- Reimbursement of your initial flight expenses after contract signing
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon your arrival.
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