Technical Support Representative

Há 4 dias


Lisboa, Lisboa, Portugal Anydesk Software Tempo inteiro

About Us

AnyDesk Software was founded under the belief that software technology and global connectivity can improve society. Our mission is to reinvent the internet.

We are looking for a motivated Customer Support Specialist to join our customer-facing team. As a first point of contact for valued customers, you will provide exemplary support and deliver outstanding experiences.

This role offers an excellent opportunity for those starting a career in Customer Support. You will be detail-oriented, proactive, and enjoy working in a fast-paced environment.

Responsibilities:
  • Handle inbound calls professionally and efficiently, addressing inquiries and providing timely resolutions.
  • Assist customers with navigating products, services, and online platforms.
  • Document customer interactions and feedback for continuous improvement.
  • Provide product information and benefits to potential customers.
  • Collaborate with sales and product teams to enhance knowledge and communicate value propositions.

Basic Qualifications:

  • Strong listening and communication skills.
  • Ability to apply logic and reason.
  • Excellent written and verbal communication skills in English and French.

Preferred Skills and Experience:

  • Familiarity with technology-related products.
  • Experience in a similar industry.
  • Positive attitude and willingness to learn.


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