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Software Application Specialist
1 semana atrás
Critical Manufacturing is committed to making Industry 4.0 a reality through our innovative MES software. Our team works tirelessly to deliver high-performance operations to companies worldwide.
We pride ourselves on being recognized as a Leader by Gartner for three consecutive years and as part of ASMPT, the world's largest supplier of best-in-class equipment and technological process partner for the electronics and semiconductor industries.
Your Role
In this position, you will serve as the primary point of contact for application support, providing assistance to customers and collaborating with internal teams to resolve complex issues. Your responsibilities will include improving support procedures, interacting with various stakeholders, and maintaining accurate records of customer interactions.
Key Requirements
To excel in this role, you will need more than two years of experience in application support, excellent communication skills, and the ability to work effectively under pressure. You should also possess strong organizational skills, attention to detail, and a commitment to teamwork and continuous learning. Fluency in English, both written and spoken, is necessary for success in this position.
