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Debt Recovery and Collection Expert

1 semana atrás

Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

**Job Description**

We are seeking a highly skilled Debt Recovery and Collection Expert to join our team at Siemens Mobility. As a Debt Recovery and Collection Expert, you will be responsible for managing customer relationships and ensuring timely payment of outstanding debts. Your duties will include establishing and maintaining contact with customers, managing customer queries, and resolving disputes and collection issues.

The successful candidate will have a strong background in finance, accounting, or a related field. They will also have excellent communication and problem-solving skills, as well as the ability to work under pressure in a fast-paced environment. Proficiency in Spanish is required, with a minimum C2 level.

Key Responsibilities

  • Manage customer relationships and ensure timely payment of outstanding debts.
  • Establish and maintain contact with customers concerning pre and past due invoices, payment trends, resolution of disputed invoices, and other matters.
  • Manage customer/account queries to ensure sales ledger balances are clean on customer accounts.
  • Successful management of due and overdue balances on customer accounts, maximizing On Time Payment for all Customers.

About Siemens Mobility

Siemens Mobility is a leading provider of innovative mobility solutions, enabling customers to accelerate their business transformation into a sustainable and digital future. Our goal is to optimize processes and provide services driven by expertise in areas such as finance, customer service, and sales.