IT Service Delivery Manager
1 semana atrás
At ALTER SOLUTIONS, we are seeking a highly skilled IT Service Delivery Manager to join our team. This role offers a competitive salary of $120,000 - $180,000 per annum.
About the RoleThis is an exciting opportunity to lead our service competence team and play a key role in shaping our IT service management strategy. You will be responsible for ensuring that our templates and standards are aligned with regulatory requirements and industry best practices.
Key Responsibilities- Mange communication at interfaces with international stakeholders from governance departments (Strategy, Taxes, Legal, etc.)
- Ensure aligned, high-quality templates and support the design of regulatory standards
- Act as a subject matter expert and contact person for template content-related questions
- Manage and lead customer projects about new or changed contract management use cases/templates independently in collaboration with our Application Support Professionals
To succeed in this role, you will need:
- A university degree in Business Administration or Information Technology, or a related field
- Several years (at least 5) of working experience in IT Service Management or IT consultancy
- Professional experience in MS Office (Word, PowerPoint, etc.)
- Excellent communication and presentation skills, as well as a high level of pro-activeness and ownership
- Strong planning and organizational skills, and excellent attention to detail
- Experience in managing stakeholder interests
- Familiarity or experience with Agile/ITIL methodology
- Good communication and analytical skills, with strong verbal and written communication skills in English (German a plus)
ALTER SOLUTIONS is a leading provider of IT services and solutions. We pride ourselves on delivering high-quality services and solutions that meet the needs of our clients.
-
IT Service Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroAbout It Service Management CompanyWe are looking for an experienced IT Service Delivery Manager to join our team in Lisbon, Portugal. As a key member of our internal team, you will play a crucial role in ensuring the successful execution of our contracted services.Job Description:The successful candidate will be responsible for managing service execution...
-
IT Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Winning Tempo inteiroIT Service Delivery ManagerWe are seeking a highly skilled IT Service Delivery Manager to join our team at Winning Consulting. As a key member of our team, you will be responsible for managing internal organization and IT service management to ensure seamless delivery of services to our clients in the Automotive Industry.Key Responsibilities:Collaborate with...
-
IT Service Delivery Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroAbout Alter SolutionsWe are a forward-thinking organization that empowers our employees to drive innovation and excellence in IT service delivery. Our team is passionate about providing top-notch services to our clients, and we're seeking an experienced IT Service Delivery Manager to join our ranks.Job SummaryWe are looking for a highly skilled IT Service...
-
Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroJob Summary: We are seeking a highly skilled Service Manager to join our team at It Service Management Company. The successful candidate will be responsible for ensuring the execution of contracted services, managing communication with customers, and overseeing the fulfillment of service levels.Key Responsibilities:Ensure the execution of contracted services...
-
IT Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Winning Tempo inteiroAt Winning Consulting, we are seeking a seasoned IT Service Delivery Manager to lead our team in delivering high-quality IT services to our clients in the Automotive Industry. The successful candidate will be responsible for managing internal IT operations, ensuring customer satisfaction, and collaborating with business units to drive business growth. Key...
-
Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroAbout the RoleAs a Service Manager at It Service Management Company, you will be responsible for ensuring the execution of contracted services according to contractual terms and service levels. Your main responsibilities include managing service execution and performance levels, communicating with customers, and fulfilling service levels. You will also be...
-
IT Service Delivery Manager
Há 4 dias
Lisboa, Lisboa, Portugal Match Profiler Tempo inteiroAs a leading Information Systems consulting firm, Match Profiler has been empowering clients across the national and international market since 1999. Our multidisciplinary competences in IT enable us to contribute significantly to our clients' success.We are currently seeking an experienced IT Service Delivery Manager to join our internal team/client in...
-
IT Service Delivery Manager
Há 5 dias
Lisboa, Lisboa, Portugal Landing Tempo inteiro**About the Role**We are seeking a skilled IT Service Delivery Manager to join our team at Landing in Lisbon, Portugal. As a key member of our internal team, you will be responsible for ensuring the seamless execution of contracted services according to contractual terms and service levels.**Responsibilities**Manage service execution and performance levels,...
-
Strategic IT Service Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal Organon Tempo inteiroAbout the RoleOrganon is seeking a highly skilled Strategic IT Service Delivery Manager to join our team. In this critical role, you will be responsible for delivering end-to-end IT services that meet the needs of our organization.As a key member of our team, you will work closely with stakeholders to understand their requirements and develop strategies to...
-
IT Service Delivery Lead
Há 3 dias
Lisboa, Lisboa, Portugal Landing Tempo inteiroCompany OverviewLanding, a leading IT service management company, is seeking an experienced Service Manager to join our team in Lisbon, Portugal. As a trusted partner to our clients, we prioritize excellent service delivery and aim to exceed expectations.
-
Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroService Delivery ManagerWe are seeking a dedicated Service Delivery Manager to simplify our clients' lives with innovative IT solutions at Grupo Data.Key Responsibilities:• Develop and implement IT service management processes based on ISO 2000 standards.• Monitor and maintain the quality of IT services, ensuring compliance with ISO 2000 requirements.•...
-
Senior Service Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal Landing Tempo inteiroJob Title: Senior Service Delivery ManagerWe are seeking a highly skilled and experienced Senior Service Delivery Manager to join our team at Landing in Lisboa, Portugal.Company OverviewLanding is a dynamic IT Service Management Company that provides cutting-edge services to its clients. As a Senior Service Delivery Manager, you will play a key role in...
-
IT Infrastructure Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Company On Finance Industry Tempo inteiroAbout the Role:As an IT Infrastructure Delivery Manager at Company On Finance Industry, you will lead the planning, budgeting, and tracking of IT infrastructure projects from small-scale to large-scale. You will establish and manage relationships with project stakeholders and assist in defining project scope, objectives, timeline, and budget.Main...
-
Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Match Profiler Tempo inteiroJob Title: Service Delivery ManagerAbout the Role:We are seeking a skilled Service Delivery Manager to join our team at Match Profiler. The successful candidate will be responsible for ensuring a high-quality service delivery to our worldwide entities. Key responsibilities include being the single point of contact for local IT teams, coordinating incident...
-
Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroJob Summary:We are seeking a highly skilled Service Delivery Manager to join our team at Grupo Data. The successful candidate will be responsible for developing and implementing IT service management processes based on ISO 20000 standards.Key Responsibilities:Develop and implement IT service management processes based on ISO 20000 standards.Monitor and...
-
IT Delivery Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Linde Portugal Tempo inteiroAbout the RoleLinde Portugal is seeking a talented IT Delivery Specialist to join our team. As an essential part of our IT department, you will play a key role in implementing and adhering to our Delivery Services vision.You will be responsible for assessing service needs, collaborating with other teams to support service improvements, and maintaining...
-
Service Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking a highly skilled Service Manager to join our team at Phiture. As a Service Manager, you will be responsible for managing and monitoring services, as well as building and operating IT solutions from a service perspective.Key ResponsibilitiesManage and monitor services to ensure high-quality deliveryBuild and operate IT solutions...
-
Service Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Insync Staffing Tempo inteiroService Delivery Manager Support RoleThe Service Delivery Manager Support role at Insync Staffing involves overseeing service delivery, managing resources, and ensuring alignment with business objectives. This role requires experience in service delivery within a training environment, proficiency in project management, and strong customer relationship...
-
ITIL Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Syone Tempo inteiroWe are seeking a seasoned ITIL Service Delivery Manager to lead our service management efforts. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services that meet the needs of our customers.Key Responsibilities: Coordinate and manage service delivery teams to ensure optimal service delivery and customer...
-
Delivery Manager Lead
Há 1 mês
Lisboa, Lisboa, Portugal Kyndryl Tempo inteiroJob Title: Delivery Manager LeadAt Kyndryl, we're seeking a skilled Delivery Manager Lead to join our team. As a key member of our delivery team, you will be responsible for ensuring our customers receive top-notch service within a contractual framework.Key Responsibilities:Lead delivery teams to provide high-quality and reliable IT services to...