Service Delivery Manager

3 semanas atrás


Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

Job Title: Service Delivery Manager

About the Role:

We are seeking a skilled Service Delivery Manager to join our team at Match Profiler. The successful candidate will be responsible for ensuring a high-quality service delivery to our worldwide entities. Key responsibilities include being the single point of contact for local IT teams, coordinating incident and demand management, and managing ticketing solutions.

Requirements:

  • Experience working in an Agile Scrum team or similar environment
  • Strong analytical and communication skills
  • Proficient in written and oral English, with French as an asset
  • ITIL skills and experience with ServiceNow
  • Ability to travel up to 4 days per month

What We Offer:

  • Personalized support from your team
  • Ongoing feedback and career development opportunities
  • A network of partnerships offering exclusive discounts
  • Regular social events and team gatherings

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