Service Delivery Manager
Há 4 dias
Job Title: Service Delivery Manager
About the Role:
We are seeking a skilled Service Delivery Manager to join our team at Match Profiler. The successful candidate will be responsible for ensuring a high-quality service delivery to our worldwide entities. Key responsibilities include being the single point of contact for local IT teams, coordinating incident and demand management, and managing ticketing solutions.
Requirements:
- Experience working in an Agile Scrum team or similar environment
- Strong analytical and communication skills
- Proficient in written and oral English, with French as an asset
- ITIL skills and experience with ServiceNow
- Ability to travel up to 4 days per month
What We Offer:
- Personalized support from your team
- Ongoing feedback and career development opportunities
- A network of partnerships offering exclusive discounts
- Regular social events and team gatherings
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