Salesforce System Administrator

Há 1 mês


Lisboa, Lisboa, Portugal Nordea Bank Tempo inteiro
Job Opportunity: Salesforce Administrator

We are now seeking a skilled Salesforce Administrator to join our CRM Operations team in Nordea Asset Management Institutional and Wholesales Distribution. As a Salesforce Administrator, you will play a vital role in providing exceptional user support, ensuring timely and effective execution of fund data management tasks, and actively contributing to change initiatives in our Salesforce platform.

Key Responsibilities:
  • Provide first-class support to internal Salesforce users, addressing both technical and business process-related inquiries.
  • Produce high-quality reports and dashboards for key stakeholders and management.
  • Deliver training sessions to ensure seamless onboarding of new users.
  • Administer Salesforce and Marketing Cloud, focusing on user/permission management, configuration, and changeset management.
  • Collaborate with the Luxembourg Salesforce team to drive process improvements and analyze data quality.

Requirements:

  • Good understanding of Salesforce best practices, including knowledge of Reports and Analytics and Declarative Salesforce Methodology.
  • Service-minded approach with excellent interpersonal and communication skills.
  • Ability to navigate the intersection of technology and business, ensuring seamless execution of tasks.
  • Proven analytical mindset, with a focus on continuous improvement of data quality and process efficiency.
  • Fluent in English, with proficiency in Microsoft Office applications (Excel, Visio, etc.).
  • Preferably, Salesforce Certified Administrator or working towards certification.

About Nordea Bank: We are a leading financial institution committed to providing innovative solutions to our customers. Our CRM Operations team is dedicated to delivering exceptional service, and we are seeking a talented Salesforce Administrator to join our team.


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