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Technical Customer Support Specialist
1 semana atrás
**Job Description**
As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer service to clients, resolving technical issues, and ensuring customer satisfaction.
About the Role:**
- Customer Service: Provide timely and effective customer service to resolve technical issues.
- Technical Support: Troubleshoot and resolve technical issues in a timely manner.
- Knowledge Base: Stay up-to-date with product knowledge and best practices.
- Communication: Communicate effectively with customers and internal teams to resolve issues.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Minimum 2 years of experience in technical support or customer service.
- Strong technical skills and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
