Electronics Customer Service Representative in Greece

2 semanas atrás


Aveiro, Aveiro, Portugal Teleperformance Greece Tempo inteiro
About the Role

We are seeking a Finnish-speaking Customer Service Representative to join our team in Greece, working with one of the world's largest electronics companies. As a key member of our customer support team, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities
  • Respond to customer inquiries via email, chat, and phone, providing timely and effective solutions.
  • Offer how-to-use instructions for newly purchased devices and assist with repair arrangements as needed.
  • Work collaboratively as part of a team, fostering strong relationships with colleagues and management.
  • Demonstrate a positive and proactive approach, driving continuous improvement processes.
  • Establish and maintain professional relationships with customers, showcasing empathy and a commitment to customer retention.
Requirements
  • Fluency in Finnish language.
  • Excellent writing skills.
  • Good command of English.
  • Strong soft skills and politeness.
  • Technical aptitude, including proficiency in Windows and basic troubleshooting.
  • Multitasking capabilities.
About Us

As a valued member of our team, you will enjoy a comprehensive package of benefits, including:

  • A competitive monthly salary (€30,000 - €40,000 per annum) + 2 extra salaries per year.
  • Referral Program: Earn up to €3,500 depending on the language.
  • Healthcare benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events and community initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.
Why Join Us?

This is an exciting opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Our company fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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