Technical Support Specialist for Electronics Company

Há 1 mês


Aveiro, Aveiro, Portugal Teleperformance Greece Tempo inteiro

About the Opportunity

We are seeking a highly skilled Technical Support Specialist to join our team in Greece, where you will have the opportunity to work with one of the largest electronics companies in the world.

As a Technical Support Representative, you will be responsible for responding to customers' inquiries via email, chat, and phone, providing step-by-step guides on how to use their devices, and arranging repairs if necessary. You will also work effectively as part of a team, developing supportive relationships with colleagues and management, and strive towards customer retention and loyalty.

Requirements

  • Fluency in Finnish
  • Excellent writing skills
  • Good command of English
  • Soft skills and politeness
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking

What We Offer

  • Complete support to help you relocate to Greece (we cover flight ticket expenses, hotel accommodation, support with house searching process - all at no cost to you)
  • Competitive monthly salary: €2,500 + 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €3,500 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity


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