Warehouse Technical Support Specialist
Há 5 dias
**About the Role:**
We are seeking a skilled Warehouse Technical Support Specialist to join our team in Ovar, Portugal. This is an exciting opportunity to work with a leading supplier of storage solutions, where you will be responsible for managing customer relationships and providing technical support.
**Estimated Salary:** €38,000 per annum (based on industry standards and location)
**Responsibilities:**
- Manage the order portfolio of existing customers and identify new business opportunities in your region.
- Liaise with our technical team to prepare inspections, repairs, and spare parts quotes, and present them to clients.
- Schedule inspections with clients, assess the technical condition of their warehouse racks, and draft inspection reports.
- Coordinate repairs with our back-office team to ensure timely resolution of issues.
- Regularly follow up with clients to assess sales opportunities and develop long-term relationships.
**Requirements:**
- Prior experience in after-sales, customer service, or technical support roles.
- AutoCAD 2D skills and knowledge of the racking industry, particularly N15635, are desirable.
- Excellent problem-solving skills with a customer-focused attitude.
- Strong communication skills, both verbal and written (English proficiency is beneficial).
**What We Offer:**
- A dynamic and collaborative work environment with a team of like-minded professionals.
- An attractive salary package and comprehensive benefits in an international setting.
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