Technical Support Expert

Há 1 mês


Aveiro, Aveiro, Portugal Grit Solutions Tempo inteiro

Job Description

We are seeking a highly skilled Technical Support Expert to join our team at Grit Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities:

  • Diagnose and resolve hardware and software issues in a timely and professional manner.
  • Provide comprehensive hardware knowledge and perform minor repairs as needed.
  • Manage IT systems administration and support operational activities, including IT networks, computers, and printers.
  • Experience with Operating Systems and Microsoft solutions, including Active Directory and Microsoft 365 support.
  • Advanced knowledge of Linux systems and basic knowledge of networks, communications, and cybersecurity.
  • Report on executed activities using ITSM tools.
  • Strong troubleshooting and problem-solving skills.

Requirements:
  • Fluency in English.
  • Availability to work on-site in Aveiro.

What We Offer:
  • Continuous training and certifications.
  • Competitive compensation.
  • Pay for performance.
  • Exclusive partnerships and discounts.
  • Unique events and a welcoming office environment.


Apply Now:

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