Technical Support Expert
Há 1 mês
Job Description
We are seeking a highly skilled Technical Support Expert to join our team at Grit Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their equipment is running smoothly and efficiently.
Key Responsibilities:
- Diagnose and resolve hardware and software issues in a timely and professional manner.
- Provide comprehensive hardware knowledge and perform minor repairs as needed.
- Manage IT systems administration and support operational activities, including IT networks, computers, and printers.
- Experience with Operating Systems and Microsoft solutions, including Active Directory and Microsoft 365 support.
- Advanced knowledge of Linux systems and basic knowledge of networks, communications, and cybersecurity.
- Report on executed activities using ITSM tools.
- Strong troubleshooting and problem-solving skills.
Requirements:
- Fluency in English.
- Availability to work on-site in Aveiro.
What We Offer:
- Continuous training and certifications.
- Competitive compensation.
- Pay for performance.
- Exclusive partnerships and discounts.
- Unique events and a welcoming office environment.
Apply Now:
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