Technical Application Support Professional for Mission-Critical Systems

2 semanas atrás


Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro
About Segula Technologies

We are a global leader in engineering design, modeling, and simulation, as well as digital technologies. Our team of experts supports clients across various sectors, including automotive, railway, energy, and aerospace.

Job Overview

This is an exciting opportunity to work as a Technical Application Support Professional for our mission-critical systems. You will be part of an international team responsible for delivering exceptional support services to our clients.

Key Responsibilities
  • Provide first- and second-level technical support for production systems, troubleshooting incidents, and analyzing issues.
  • Collaborate with cross-functional teams to resolve complex problems and improve system performance.
  • Develop and maintain technical documentation, including operational procedures and how-to guides.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Fluent English communication skills and ability to work in an international environment.
  • Strong knowledge of IBM TXSeries for Linux, IBM MQ for Linux, Linux (RedHat preferred), and Java applications technology.
  • Experience with continuous integration/continuous delivery platforms (Jenkins), source code management systems (Git/svn/Bitbucket), and systems architecture concepts.
Benefits
  • Opportunity to work with a global organization and contribute to the success of our clients.
  • Continuous training and professional development opportunities.
  • A competitive salary range: $80,000 - $110,000 per year, depending on location and experience.


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