Technical Solutions Specialist for Customer Support
1 dia atrás
About the Role
">Squarespace is seeking a talented Technical Solutions Specialist to join our Help Experience team in Dublin. As a key member of our team, you will work closely with Staff Engineers, Data Analysts, and Customer Operations to address complex technical challenges and leverage Squarespace's cutting-edge technologies like Generative AI.
">Our Mission
">The Help Experience team aims to empower customer business growth through an integrated support platform. This platform combines personalized self-help guidance with one-on-one support, offering essential tools and assistance for customers to succeed while enhancing operational efficiency.
">Your Key Responsibilities
">You will work with Product and Design to build new applications, add new features to existing applications, and maintain the health of our diverse tech stack. You'll collaborate with engineers, designers, and product owners to create a user-focused experience, practicing disciplined software engineering.
">What We're Looking For
">- ">
- 3-5 years of experience with 2+ years of experience programming with Javascript required (We use React)">
- Proficiency in backend object-oriented programming (We mainly use Python with some Java)">
- Solid understanding of building reliable, usable, and performant full-stack applications">
- Experience with different types of datastores such as Postgres, Mongo, Redis, and Elasticsearch">
- Understanding of best practices across software lifecycle, from development to deployment and testing">
- Interest in collaboration through code reviews and technical discussions">
Why Join Us
">We offer a comprehensive benefits package, including health insurance with 100% covered premiums for you and your dependent children, fertility and adoption benefits, Headspace mindfulness app subscription, retirement benefits with employer match, flexible paid time off, up to 20 weeks of paid family leave, equity plan for all employees, commuter benefit in the form of reduced tax, education reimbursement, employee donation match to community organizations, and 6 Global Employee Resource Groups (ERGs).
">About Squarespace
">Squarespace (NYSE: SQSP) is a design-driven platform empowering entrepreneurs to build brands and businesses online. We serve millions of customers in more than 200 countries and territories, providing all the tools needed to create an online presence, build an audience, monetize, and scale their business.
">Our Commitment
">We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
-
Technical Support Specialist
1 dia atrás
Aveiro, Aveiro, Portugal Grit Solutions Tempo inteiroCompany OverviewGrit Solutions is a tech-driven organization that values innovation and passion. We believe in empowering our employees to excel in their roles, providing them with the necessary tools and training to succeed.SalaryThe estimated salary for this position is €35,000 - €50,000 per annum, depending on experience and qualifications.Job...
-
Technical Solutions Specialist
3 semanas atrás
Aveiro, Aveiro, Portugal Grit Solutions Tempo inteiroJob Description: We are seeking a highly skilled and motivated Helpdesk & Technical Support Consultant to join our team at Grit Solutions. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, diagnosing and resolving technical issues, and performing routine maintenance tasks. Key...
-
Technical Support Specialist for Lighting Solutions in Lisbon
2 semanas atrás
Aveiro, Aveiro, Portugal Blu Selection Tempo inteiroOverviewWe are seeking a skilled Technical Support Agent to join our team in Lisbon, Portugal. As a member of our international Customer Experience Specialist, you will be responsible for providing exceptional support to customers across various channels.
-
Technical Support Specialist for Greek Market
1 semana atrás
Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleAs a Technical Support Specialist, you will play a vital role in delivering exceptional customer service to our clients in Greece. This challenging position requires a strong ability to troubleshoot technical issues related to mobile devices and provide solutions that meet our customers' needs.About the Job DescriptionCompany Overview: We are a...
-
Technical Support Specialist
3 semanas atrás
Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiroWe are seeking a highly skilled Dutch speaking Technical Support Specialist to join our team in Greece.As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving issues with our Telematic software and hardware.Key skills required:Fluent in DutchWorking proficiency in...
-
Technical Support Specialist for Fleet Management
3 semanas atrás
Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiroExperience the Mediterranean LifeWe're looking for a Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing support for telematic software and hardware for one of the biggest names in fleet management. You will work with a team of experts to troubleshoot and resolve technical issues,...
-
Technical Support Expert
3 semanas atrás
Aveiro, Aveiro, Portugal Grit Solutions Tempo inteiroJob DescriptionWe are seeking a highly skilled Technical Support Expert to join our team at Grit Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their equipment is running smoothly and efficiently. Key Responsibilities:Diagnose and resolve hardware and software...
-
Dutch Technical Support Specialist
Há 1 mês
Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiroJob Opportunity: Dutch Technical SupportWe are seeking a skilled Dutch Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for providing assistance to customers with technical issues related to telematic software and hardware.Key ResponsibilitiesProvide technical support to customers via phone, email,...
-
Technical Support Specialist for Lighting Products in Lisbon
4 semanas atrás
Aveiro, Aveiro, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and social media channelsAssist customers with...
-
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroWe are seeking a talented Customer Support Specialist to join our team at Boundlessfellows. This role is an exciting opportunity to work with customers from diverse backgrounds and provide top-notch support.As a Customer Support Specialist, you will be responsible for responding to customer inquiries in a timely and professional manner. You will use your...
-
Technical Support Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiroJob DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Recruit4Work S.L.This is an exciting opportunity for individuals who enjoy working with customers, troubleshooting technical issues, and providing excellent service.The ideal candidate will be fluent in Dutch and have a strong command of the...
-
Customer Support Specialist
Há 1 mês
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Boundlessfellows. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients through live chat and email.Key ResponsibilitiesEngage with customers in a thoughtful and efficient mannerTroubleshoot customer issues and...
-
Customer Support Specialist
Há 9 horas
Aveiro, Aveiro, Portugal Teleperformance Greece Tempo inteiroAre you a tech enthusiast looking for a challenging role in customer support? We have an exciting opportunity for you to join our team at Teleperformance Greece, where you will be working with Canon, a leading company in the imaging equipment and information systems industry.Salary: The estimated monthly salary for this position is around 4,000-5,000 EUR,...
-
Technical Support Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiroJob OverviewWe are seeking a skilled Technical Support Specialist to join our team in Greece. This is an excellent opportunity for individuals who enjoy working in a dynamic environment and providing top-notch customer service.
-
Customer Support Specialist
Há 1 mês
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroAbout the RoleAt Boundlessfellows, we're looking for a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the primary point of contact for our customers, providing timely and effective support to ensure their success with our products. Key ResponsibilitiesAnswer customer inquiries via live chat and email,...
-
Senior Technical Solutions Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroJob DescriptionThe Technical Account Manager plays a critical role in supporting customers' technical requirements. This hybrid role bridges the gap between customers, account management, product teams, and third parties. As a Technical Account Manager, you will provide technical expertise and support throughout the customer lifecycle.Key...
-
Senior Technical Support Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Phiture Tempo inteiroWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Phiture. Located in Aveiro, this role will be responsible for providing top-notch support to end-users in the operation of equipment and diagnosing related issues.Key Responsibilities:Diagnose and resolve hardware problems, performing minor repairs as neededPerform tasks...
-
Digital Solutions Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroSquarespace is a design-driven platform helping entrepreneurs build brands and businesses online.We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business.Our team of more than 1,700 is headquartered in New York City, with...
-
Technical Sales Specialist for Storage Solutions
2 semanas atrás
Aveiro, Aveiro, Portugal Phiture Tempo inteiroCompany Overview: Phiture is a leading supplier of innovative storage solutions, dedicated to developing, manufacturing, and installing top-quality racking systems and mezzanine structures.Job Description: As a Technical After Sales Representative in North Portugal, you will play a vital role in maintaining client satisfaction by acting as a technical...
-
Sales Support Specialist
Há 1 mês
Aveiro, Aveiro, Portugal Otis College of Art and Design Tempo inteiroJoin Otis as a New Equipment Sales Support SpecialistAt Otis, we're committed to providing exceptional service and support to our customers. As a New Equipment Sales Support Specialist, you'll play a critical role in helping us achieve this goal.About the RoleThis is an exciting opportunity to join our team as a New Equipment Sales Support Specialist. In...