Lead Collections Specialist for Corporate Finance

2 semanas atrás


Porto, Porto, Portugal Photocentric Tempo inteiro

Purpose & Overall Relevance at Photocentric: The Credit and Collections team plays a vital role in ensuring the stability and flawlessness of our business platform. As a trusted partner, we strive to deliver exceptional results, drive excellence, and enhance stakeholder satisfaction.

Key Responsibilities
  • Ensure timely collection of receivables by collaborating closely with customers and internal stakeholders, resolving any causes of non-payment.
  • Accurately allocate and process payments without errors, following up on discrepancies and addressing them within a reasonable timeframe.
  • Develop and maintain strong customer relationships, encompassing problem resolution, root cause analysis, and relationship management.
  • Regularly assess and review credit risk on customers to mitigate potential risks according to our established credit policy.
  • Track disputes, forward them to relevant departments, and ensure their resolution.
  • Identify opportunities for improvement and support their implementation, maintaining up-to-date desktop procedures in line with standards and policies.
Required Skills and Qualifications
  • Proven finance acumen and expertise with SAP and Excel.
  • Experience in a Shared Service environment or similar, with a strong ability to read, write, and communicate effectively in English and French.
  • High attention to detail, coupled with excellent problem-solving and analytical skills.
  • A high degree of customer orientation, self-motivation, and a growth mindset.
  • Broad theoretical understanding of corporate finance and 2+ years of relevant work experience.
Estimated Salary: $80,000 - $110,000 per annum
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