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Senior Operations Strategist

Há 1 mês

Lisboa, Lisboa, Portugal Phiture Tempo inteiro
About Phiture

Phiture is a company that empowers businesses to transform their operations and customer experiences. We're passionate about helping our clients achieve operational excellence and drive growth.

Salary Range: $80,000 - $110,000 per yearJob Description:

The Senior Operations Strategist plays a crucial role in bridging the gap between operations and client experience. As a trusted advisor, you will be responsible for providing expert guidance and accountable for executing performance management, enablement, readiness, and advocacy initiatives that drive efficiency and innovation.

This position requires close collaboration with cross-functional teams, including the Commerce & Lifecycle Operations Global Delivery Centers team. You will improve workflows, minimize points of friction, manage client expectations, problem-solve, and use data insights to drive experience and influence simplification across specified services.

Required Skills and Qualifications:
  • Proficiency in feeding and leveraging AI models to optimize internal productivity workflows
  • Strong analytical skills and ability to identify automation opportunities
  • Excellent communication, presentation, and relationship-building skills
  • Ability to work cross-functionally and adapt quickly to changing priorities
Benefits:

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. Our benefits package includes opportunities for professional growth, a dynamic work environment, and a chance to make a meaningful impact in the industry.

Others:

We value diversity, equality, and inclusion at Phiture. We welcome applicants from diverse backgrounds and are committed to creating a workplace where everyone feels valued and empowered to succeed.