Automotive Technical Specialist in Portugal

Há 1 mês


Vila do Conde, Porto, Portugal MSX International Tempo inteiro

Automotive Technical Support

Contract: Permanent

40 hours per week, Monday to Friday

Lisbon, Portugal

At MSX International, we are seeking a Senior Technical Support Specialist for the Automotive Industry to join our team in Lisbon. The main objective of this role is to ensure that customers receive prompt and effective assistance while contributing to the overall improvement of products and services.

The functions you will perform in your day-to-day life are as follows:

  • Provide advanced technical assistance to dealerships and service centers.
  • Communicate effectively with customers to understand their concerns and provide solutions.
  • Diagnose and troubleshoot technical problems in vehicles, automotive systems, and components.
  • Analyze technical data and utilize diagnostic tools to identify and resolve issues promptly.
  • Stay up-to-date with the latest developments in automotive technology.
  • Maintain detailed records of customer interactions, technical issues, and solutions provided.
  • Contribute to the development and updating of technical documentation, manuals, and troubleshooting guides.

We are looking for a candidate with a medium-high English level (B2-C1) and a high level of proficiency in Portuguese (C2-native). Proficient Spanish language is also required, as you will communicate with colleagues in Spain. A minimum of 4 years of experience as a Technical Support Specialist (automotive industry) or similar experiences (Automotive technical trainer/Master technician/Flying doctor) is necessary. Mechanical engineering degree is highly valued.

What do we offer you?

  • You will be part of a great team of professionals in an internationally consolidated company.
  • You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers.
  • Competitive salary.
  • MSX Bazaar: Collective purchasing portal with great discounts for employees.
  • 22 working days according to collective bargaining agreement + 4 extra days.
  • Internal training plan.
  • Additional incentives for employee referral programs, internal trainers, new business opportunities.

About MSX International:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX International is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.



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