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Client Experience Manager

2 semanas atrás

Lisboa, Lisboa, Portugal Talented International Tempo inteiro

Job Summary:

We are seeking an experienced VIP Account Manager to join our team at Talented International.

The ideal candidate will have a proven track record of managing high-value clients and driving business growth through exceptional customer service and strategic relationship-building.

Responsibilities:

  • Develop and implement strategies to enhance loyalty and drive business growth among high-value players
  • Provide exceptional customer service, responding promptly to VIP client inquiries and resolving issues efficiently
  • Collaborate with cross-functional teams to deliver seamless service and meet business objectives
  • Monitor and analyze key performance metrics to inform decision-making and optimize VIP program performance

Requirements:

  • 2+ years of experience in account management, customer relations, or a similar role within the online gaming industry
  • Proven track record of managing high-value clients or VIP customers
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • Competitive compensation package, including base salary and performance-based bonuses
  • Opportunities for career growth and professional development
  • Dynamic and collaborative work environment
  • Access to cutting-edge technology and resources