Customer Service Representative French Athens
1 semana atrás
We are seeking a highly skilled Customer Service Representative to join our team at Headhunt International in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
The ideal candidate will have fluent French language skills, excellent communication skills, and a positive attitude. Previous experience in sales and technical support is an asset. If you are a motivated and empathetic individual who enjoys working with customers, we encourage you to apply for this exciting opportunity.
About the Role:
Responsibilities:- Identify customer needs and deliver solutions, including sales
- Guide customers through billing inquiries, handle transactions, and provide timely resolution
- Assist customers with placing orders and related issues
- Answer customer inquiries, troubleshoot technical issues, and escalate as needed
- Follow standard diagnostic procedures to resolve common questions effectively
- Fluent French language skills
- Excellent communication skills
- Sales experience with consumer products and services (an asset)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- A competitive monthly salary of approximately €3,000, plus two additional salaries per year
- Healthcare benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community initiatives
- Free online Greek language courses
Headhunt International is a Great Place to Work-Certified company that fosters diversity and offers equal opportunities to all. We are a multinational company that values strong experience and skills, and represents one of the biggest brands worldwide.
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