Community Host
2 semanas atrás
Reimagine Hospitality with Us
We're seeking a highly motivated Community Host / Front Office Host to join our team at The Social Hub in Porto, Portugal. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences in all our front-of-house areas, including check-in, restaurant, and bar services.
Key Responsibilities:
- Welcome and check-in guests, ensuring a seamless and personalized experience.
- Provide excellent service in our restaurant and bars, making every guest feel valued and cared for.
- Act as a secret concierge, offering insider knowledge on the best places to visit, eat, and shop in Porto.
- Manage bookings, resolve issues, and exceed guest expectations.
- Ensure all areas are clean, tidy, and ready for the next shift.
Who We're Looking For:
- Someone with a flexible, hands-on approach and a passion for delivering exceptional customer service.
- A team player who is comfortable working in a fast-paced environment.
- Fluent in English and able to communicate effectively with guests and colleagues.
What We Offer:
- A dynamic and innovative work environment.
- The opportunity to grow and develop your skills in a supportive team.
- A competitive salary and benefits package.
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