Head of Global Support and Operations

Há 3 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

At Iptor, we are committed to delivering exceptional customer support and ensuring the success of our customers now and in the future. As a key member of our team, you will play a vital role in strengthening our position as a leading provider of cloud ERP-solutions for Distribution and Publishing businesses.

We are seeking a highly experienced professional with a strong background in technical industries, preferably in a customer support services environment. Your extensive experience in services and hardware businesses, combined with your financial acumen, will enable you to navigate the financial aspects of this role effectively.

The Head of Global Customer Support will be entrusted with making critical decisions that have a profound impact on Iptor's business relationships, revenue opportunities, and overall goal achievement. Your role will involve ensuring exceptional customer satisfaction and continuously improving the support provided in alignment with sales and marketing processes.

We offer a comprehensive training and development program that empowers employees to reach their full potential. Our flexible work arrangements allow you to work in a hybrid or remote setup that suits your lifestyle. We also foster an inclusive and supportive environment that values everyone's contributions.


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