Digital Transformation Specialist

3 semanas atrás


Braga, Braga, Portugal Fujitsu Tempo inteiro

Job Title: Digital Transformation Specialist

Job Summary:

We are seeking a Digital Transformation Specialist to join our team at Fujitsu. The successful candidate will be responsible for working within a specialist team to complete allocated activities and demonstrating a level of knowledge and experience that enables them to work under more limited supervision.

Key Responsibilities:

  • Technical Capability: Works within the team to complete allocated activities and escalates problems to supervisor or team manager to meet service agreed levels.
  • Equipment Operations: Conversant with basic hardware/software installations/configurations and peripheral operation.
  • Scheduling & Monitoring: Checks for and performs scheduled work, carrying out ad-hoc work as required.
  • Business Awareness: Has an understanding of the customer's requirements and demonstrates the ability to closely follow pre-defined work instructions.
  • Data Handling: Maintains data security to conform to standards for security of information and data protection.
  • Process: Demonstrates an understanding of established processes and systems within own area of competence.
  • Team Working: Works as a team player being viewed by colleagues as an effective and helpful member of the team.
  • Service Level: Understands and delivers to the pre-defined service level agreements.

Requirements:

  • All issues and problems are resolved or escalated appropriately.
  • Systems/Equipment remain online and functioning properly.
  • Maintenance is carried out according to maintenance schedules.
  • Repairs to equipment are effective.
  • Schedules up to date and accurate.
  • Workloads Achieved.
  • Conformance with security and data protection standards.
  • Improvements/enhancements to service within own areas.


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