Dutch Speaking Customer Service Representative
2 semanas atrás
Customer Advisory Role Overview
We are seeking a highly skilled Dutch Speaking Customer Advisor to join our team at Eco Plus Solutions Ab. As a key member of our customer advisory team, you will be responsible for providing exceptional support to our Dutch-speaking subscribers.
Key Responsibilities:
- Subscriber Support: Provide top-notch assistance to Dutch-speaking subscribers by addressing their inquiries, offering personalized recommendations, and swiftly resolving streaming-related concerns.
- Effective Communication: Leverage your fluent Dutch skills to communicate effectively with subscribers, ensuring their needs are met and their streaming journey is smooth.
- Issue Resolution: Demonstrate your problem-solving prowess by promptly addressing and resolving subscriber concerns, with the ultimate goal of enhancing overall satisfaction and loyalty.
- Product Knowledge: Develop and maintain a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers.
- Collaborative Teamwork: Engage in seamless collaboration with colleagues and other teams, actively contributing to the ongoing improvement of our customer service practices.
Qualifications:
- Fluency in Dutch (both written and spoken): Your ability to engage effectively with Dutch-speaking subscribers and team members is essential for this role.
- Adaptability to Work: Showcasing your ability to thrive in a work setting, emphasizing effective communication and collaboration with your team, will be key to your success.
Perks:
- Work in Lisbon: Immerse yourself in the vibrant culture and beauty of Lisbon as you contribute to the ever-evolving landscape of customer advisory services within the streaming industry.
- Relocation Package: If you're relocating from abroad, we provide a comprehensive relocation package that covers flight tickets and accommodation assistance, ensuring a smooth transition to your new work environment in Lisbon.
- Competitive Compensation: Receive a salary that not only reflects your skills and contributions but also acknowledges your dedication to providing exceptional customer advisory services.
- Health and Life Insurance: Prioritize your well-being with our comprehensive health and life insurance coverage, offering you peace of mind as you focus on advancing your career.
- Career Development Opportunities: We're committed to your professional growth and offer various opportunities for training, development, and career advancement.
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