Cloud Contact Center Innovator

Há 17 horas


Lisboa, Lisboa, Portugal Tbwa ChiatDay Inc Tempo inteiro

At Talkdesk, we're pushing the boundaries of customer experience. Our innovative approach enables companies worldwide to redefine their relationships with customers. We foster a culture that's inclusive, diverse, and representative of the communities we serve.

We give back to our community through volunteering, supporting non-profits, and minimizing our environmental footprint. Thousands of employees, customers, and partners trust us to deliver exceptional experiences every day.

As a cloud contact center leader, recognized by influential research organizations like Gartner and Forrester, we're proud to be part of the Forbes Cloud 100 list at #16. With $498 million in funding and a valuation over $10 billion, now's the time to join our legacy and drive growth in this transformative era.

We live by our fundamental operating principles, known as FAST: Focus + Accountability + Speed = Talkdesker. This mindset drives us to make the impossible possible.

Focus: We concentrate our efforts on high-impact initiatives, thoughtfully partnering with others when needed. Accountability: We hold ourselves and others accountable for meeting commitments and delivering results. Responsibility is shared for successes and failures.

Speed: We execute with agility and urgency, making timely decisions that propel our organization forward. Talkdesker: YOU

We're reimagining how people interact with contact centers, empowering our customers to build lasting relationships with theirs. By mimicking human language understanding, our next-generation solutions ensure customer needs are met efficiently.

We're a team of curious, talented individuals who leverage Speech Recognition, Natural Language Processing, audio signal processing, and machine learning to add value for our customers.

We're seeking a Data Scientist who thrives on problem-solving, exploring new ideas, and delivering top-notch quality. You'll collaborate with our team, applying different techniques to achieve state-of-the-art natural language understanding and generation.

Your responsibilities will include:



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