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Microsoft Technical Support Representative
2 semanas atrás
We are seeking a highly skilled Technical Support Representative to join our Microsoft team. As a Polish language specialist, you will play a crucial role in providing top-notch support to customers using the Partner Center Platform.
In this position, you will be responsible for:
- Supporting deliveries and working with customers to resolve technical customer issues
- Determining technical support pain areas while working with customers
- Providing feedback and details to Technical Advisors and PG teams
- Achieving CPE team goals and time to resolution or escalation
To succeed in this role, you will need:
- Native fluency in Polish
- Fluency in English (minimum B2)
- Customer service experience, preferably in a technical support environment
- Troubleshooting mindset
We offer a comprehensive benefits package, including full relocation support, health insurance, ongoing certification and training opportunities, and a meritocratic work environment.
This is an exciting opportunity to join a dynamic team and contribute to the success of Microsoft as a Cloud Customer Support Expert.
