Technical Support Engineer
1 semana atrás
Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX).
Microsoft Corporation Technical Support Engineer - Windows in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
Qualifications
Required Qualifications:
- Hands on working experience in Technical consulting, or information technology.
- Windows System Administration/Configuration, including a good basic understanding of:
- Hyper-V management and VM deployment
- Resilient Storage technology (clustering, storage spaces direct)
- Windows backup and VSS
- Performance/Resource Monitor
- Event Logs & Auditing
- Registry
- User Accounts & Access Control
- Networking (TCP/IP)
- Storage Networking (RDMA, DCB and PFC, TOR switch) experience
- Windows Update management
- Kerberos and delegation
- Automated installation of Windows
- Server management tools
- Windows Admin Center
- Active Directory topology and management
- Network Tracing and analysis
- Troubleshooting performance issues using PerfMon and other tools
Language Qualification:
English Language: confident in reading, writing and speaking. OR Fluent in German, French, Italian and confident in reading, writing, and speaking is preferred.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html).
#J-18808-Ljbffr-
Technical Support Engineer
Há 2 dias
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroJob DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Decskill, an IT consulting company. As a Technical Support Engineer, you will play a critical role in ensuring the smooth operation of our production systems.The ideal candidate will have a strong background in technical support, with experience in administering...
-
Technical Support Engineer
4 semanas atrás
Lisboa, Lisboa, Portugal Movement8 Tempo inteiro3rd line Web Service Support Engineer – XML, JSON, Webservices, Portugal remoteTechnical working experience within the travel management booking industry is ideally necessary for this positionTo work for a SaaS based booking platform business that has transformed how companies are able to make all types of bookings using multi-channel content.As the...
-
Technical Support Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro.Social network you want to login/join with:Technical Support Engineer - Azure Developer, LisbonClient: MicrosoftLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: e7352dddd3deJob Views: 43Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:OverviewWith over 18,000 employees worldwide, the Microsoft Customer...
-
Technical Support Engineer
4 semanas atrás
Lisboa, Lisboa, Portugal Mootiva Tempo inteiroOportunidade: Technical Support Engineer Localização: Oeiras, Lisboa, Portugal Regime: Hibrido (3x por semana no escritório)É apaixonado por tecnologia e procura um desafio dinâmico?Na Mootiva, estamos à procura de um(a) Technical Support Engineer para atuar na manutenção e suporte avançado de sistemas de portagem, garantindo operações eficientes...
-
Technical Support Engineer
Há 4 horas
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Azure App Services in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Laravel Tempo inteiro.At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community.By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work.We're seeking experienced and empathetic Technical Support Engineers with hands-on...
-
Technical Support Engineer
Há 4 horas
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Data Integration in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Specialist
Há 15 horas
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroRole OverviewWe are seeking a skilled Technical Support Engineer to join our team at Microsoft Corporation. As a Technical Support Engineer, you will play a critical role in delivering exceptional customer experiences by resolving technical issues and providing timely support.
-
Technical Support Engineer Role
Há 7 dias
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroJob OverviewWe are seeking a highly skilled Technical Support Engineer to join our Data Integration team. As a key member of our organization, you will be responsible for troubleshooting and resolving complex technical issues for our customers.Our ideal candidate is someone with a passion for delivering customer success and a strong background in technical...
-
Technical Support Engineer
Há 7 dias
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroMicrosoft Corporation Technical Support Engineer - Data Integration in Lisbon, Portugal With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
Há 6 dias
Lisboa, Lisboa, Portugal KCS iT Tempo inteiroKCS IT is a leading consulting company in the Information Technology and Services sector. We are seeking a Technical Support Engineer to join our team.About the RoleIn this role, you will be responsible for providing technical support to our clients across various industries. The ideal candidate will possess excellent analytical and problem-solving skills,...
-
Technical Support Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Azure App Services in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
Há 7 dias
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Azure App Services in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
Há 6 dias
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroMicrosoft Corporation Technical Support Engineer - Azure App Services in Lisbon, Portugal With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Remote Technical Support Engineer
Há 13 horas
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe're seeking a skilled Remote Technical Support Engineer to join our team at CVEDIA. As a key member of our support team, you'll be responsible for delivering high-quality technical support to our customers.About the RoleYou'll work closely with customers to troubleshoot issues, provide technical guidance, and ensure our solutions are being used...
-
Technical Support Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Data Integration in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
Há 2 dias
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroMicrosoft Corporation Technical Support Engineer - Data Integration in Lisbon, PortugalWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our...
-
Technical Support Engineer
1 dia atrás
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroSocial network you want to login/join with: Technical Support Engineer - Azure Developer, Lisbon Client: Microsoft Location: Lisbon, Portugal Job Category: Other EU work permit required: Yes Job Reference: e7352dddd3de Job Views: 43 Posted: 23.01.2025 Expiry Date: 09.03.2025 Job Description: Overview With over 18,000 employees worldwide, the Microsoft...
-
Technical Support engineer
Há 14 horas
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroTechnical Support engineer - Azure Billing and SubscriptionLisbon, PortugalDate posted: Apr 01, 2025Job number: 1810392Work site: Up to 50% work from homeTravel: 0-25 %Role type: Technical SupportEmployment type: Full-TimeOverviewWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers...
-
Technical Support Engineer
1 dia atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro.Social network you want to login/join with:With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide...
