German-English Customer Service Representative

Há 1 mês


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

Customer Service Representative - German-English

At TTEC, we're looking for a skilled Customer Service Representative to join our team. As a German-English speaker, you'll be responsible for providing exceptional customer experiences through chat and email support.

Key Responsibilities:

  • Answer incoming written communications from customers
  • Connect and resolve issues with customers using written communication only
  • Stay up to date and learn about the latest technology quickly

Requirements:

  • 1 year or more of related customer service experience in retail, banking, contact center, customer electronics or similar fields
  • Effective written communication skills including grammar and spelling in German-English
  • Act as One as you work in a team setting
  • Desire to help solve issues, come up with solutions, and keep organized in your work

About TTEC:

We're a global company that's passionate about making customers happy. We're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

What We Offer:

  • Leadership who are supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values, experiential training and access to 1000s of free training and development courses

Join our team and be part of creating amazing customer experiences



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