Dutch Language Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

Tn Portugal is Seeking a Dutch Language Support Specialist

We are looking for a highly skilled and enthusiastic Dutch Language Support Specialist to join our team in Lisbon, Portugal. As a Dutch Language Support Specialist, you will be responsible for providing top-notch customer support via phone and email in Dutch.

Job Description

  1. Provide friendly and professional customer support via phone and email.
  2. Listen to customers' questions and concerns and deliver tailored solutions.
  3. Assist with orders, deliveries, payments, and returns.
  4. Act as the point of contact for external sellers, ensuring seamless operations.
  5. Offer guidance on digital products and e-services.
  6. Escalate and route unresolved issues to the appropriate departments.

Requirements

  • You'll be a great fit if you speak Dutch fluently (written and spoken) and have a good command of English.
  • Have experience in customer service (preferred but not mandatory).
  • Possess strong problem-solving skills and enjoy helping others.
  • Are a clear and empathetic communicator with a customer-first approach.
  • Are proficient with basic computer tools and willing to learn new systems.


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