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Dutch Language Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Talingual Tempo inteiro
Job Overview

We are seeking a highly skilled Dutch speaking Customer Care Advisor to join our team. As a key member of our customer support team, you will be responsible for providing excellent service to our customers in the Netherlands.

About the Role

In this role, you will work closely with our global clients to resolve customer inquiries and concerns related to our innovative diabetes care products. Your primary responsibilities will include:

  • Providing timely and effective support to customers via phone, email, and chat
  • Responding to product-related questions and issues in a professional and empathetic manner
  • Maintaining accurate records in our CRM system
Requirements

To be successful in this role, you will need to have:

  • Fluent Dutch and English language skills
  • Previous customer service experience (desired)
  • A willingness to learn and adapt to new situations
  • The ability to multitask in a fast-paced environment
What We Offer

We offer a competitive salary package, full training, and opportunities for career progression. Our company is committed to supporting your growth and development in your role. Additionally, we provide a comprehensive benefits package, including:

  • A 12-month contract (renewable/extendable)
  • 22 days holiday per year, plus Holiday and Christmas bonuses